We’re working hard to protect you
HESTA has provided the following statement about how they’re assisting members through COVID-19.
It’s easy to invest in communities during the good times. But it’s when times are challenging or uncertain, as they are right now for so many of our members who choose to work in health and community services, that genuinely strong and inspiring leaders and contributors show what they’re made of.
It’s when people are at their lowest, their most unsettled and vulnerable, that the need for community is strongest. And so, we take our hats off to our members. We are immensely proud of the work your members or employees are doing, and we feel privileged to be your super fund.
We have developed this short video that seeks to capture the depth of HESTA’s gratitude to and appreciation of our members. You can watch the video here.
Our number one priority is protecting our members’ long-term financial wellbeing.
You may remember HESTA has recently launched free interactive webinars to help members make decisions about their super. Members’ feedback is helping us shape future webinars. We’re planning to cover topics that will help members manage money and expenses during these challenging times. You can find our latest webinar dates and topics here.
I also want to let you know how HESTA is supporting members who are thinking about accessing their super early under the recent COVID-19-related provisions.
Starting Monday 20 April, members who have been financially affected by COVID-19 can apply online to the Australian Taxation Office (ATO) through myGov to access up to:
- $10,000 of their superannuation by 30 June 2020; and
- a further $10,000 between 1 July 2020 and 24 September 2020.
We understand members may be experiencing significant financial challenges and we are working to ensure we process requests for super as soon as possible.
All members who are eligible to access their super early will be able to do so. We are confident we will meet all member requests, even if demand is much higher than anticipated.
The ATO will provide us with details of the members who have applied to access their super. Delays can occur where the personal details the ATO provides us do not match what a member has previously provided to HESTA.
We’ll also be helping members who have applied to access their super this financial year, reaching out to them with support and information. We want to ensure they know what options are available to them as they consider whether they will also need to access their super in the next financial year.
You can help us ensure members can access their funds quickly by reminding them to log in to their HESTA online account and check that their personal details are up to date.
More information about the early access provisions, including how the process works and expected turnaround times, is available on our website here. We’ll continue to keep members updated via this page.
Members can also register here for our live interactive online webinars on early access to super, in which the HESTA team will step them through how early release of super works and what they need to consider.
All HESTA members can also access advice about their super for no extra cost. We’ve bolstered our advice team, ensuring we can get to every member who has questions about their super.
If you have any questions, I encourage you to reach out to your local Client Partnership Manager for support.
This sponsored content was provided by our partners at HESTA.