Aged Care

The NSW Nurses and Midwives’ Association is providing support and advice to any members seeking information regarding the novel coronavirus (COVID-19).

Ensure you’re covered at work by joining the NSWNMA.

If you’re working for a private aged care provider, please check this page for information around self-isolation and your workplace entitlements Click here for the latest advice from the Chief Health Officer

The evolving nature of the COVID-19 outbreak means our public health advice will continue to change. One thing remaining consistent however, is the contribution frontline nurses and health sector professionals are making to address it.

The Commonwealth Department of Health website contains detailed guidance for health sector workers and is updated regularly.

Refer to NSW Health advice for Residential Aged Care Facilities (RACFs) for latest advice.

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Where to get a COVD Vaccine

See a full list of in-reach clinics across NSW here

On-site Provider and GP clinics:  You may be able to get vaccinated onsite through GP-run clinic at your facility if your employer has put in a request.

Primary care clinics/GPs: You can access a Pfizer COVID-19 vaccine, or an AstraZeneca COVID-19 vaccine, at a general practice, Aboriginal Community Controlled Health Service or Commonwealth Vaccination Clinic (GP respiratory clinics).

In addition, participating pharmacies will be administering Pfizer COVID-19 vaccines.

State and territory clinics: Pfizer COVID-19 vaccines are available at state and territory-run mass vaccination clinics. Refer to the eligibility checker for available clinics in your state and territory. 

Roving in-reach clinics: Commonwealth roving clinics are returning to facilities to deliver in-reach clinics in 18 Local Government Areas in greater Sydney. Check the list of facilities here to see if this is an option for you.

Dedicated hubs: Dedicated Pfizer COVID-19 vaccination hubs are open for residential aged care workers in greater Sydney at:

• Blacktown – open from 8 am to 4 pm, Monday – Friday, and 9 am to 1 pm Saturday and Sunday
• Campbelltown – open from 8 am to 4 pm, Monday – Friday, and 9 am to 1 pm Saturday and Sunday
• Macquarie Park – open from 12 pm to 8 pm Monday – Friday, and 9 am to 1 pm Saturday and Sunday.
• Sydney CBD – open from 8am – 8pm, Monday to Friday, and 9am – 4pm Saturday and Sunday

Bookings can be made for the above clinics via the Sonic Healthcare vaccinations website. If you live in certain local government areas, Sonic Healthcare Vaccinations requires you bring proof of a negative COVID test performed in the last 72 hours when attending your vaccination appointment. Check their website for more info.

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Mandatory COVID-19 Vaccination – 17 Sep

In late June, National Cabinet agreed to a requirement for all aged care workers to receive at least one dose of the COVID-19 vaccine by 17 September, 2021.

Public Health (COVID-19 Aged Care Facilities) Order 2021 [NSW]

The NSW Minister of Health signed off on this Public Health Order (PHO) on 26 August 2021.

The terms of the PHO apply to all those working in a residential aged care facilities.

Those employed in the above services will need to be able to demonstrate that they have had at least one dose of a COVID-19 vaccine by 9am on 17 September 2021. Evidence of vaccination compliance or a medical exemption must be provided to your employer. If not, workers will not be permitted to enter and work at the facility. 

Health practitioners (for example, visiting to provide a scheduled service) and students undertaking a clinical placement or work experience have until 31 October to receive at least one dose.

The Association has and continues to make representations to the NSW Ministry of Health and NSW Government in relation to issues with access to vaccines and concerns regarding vaccine hesitancy. We have also raised concerns regarding the potential loss of a vital component of the workforce.

Exemption

An exemption is possible on medical grounds, using this form approved by the NSW Chief Health Officer.

The PHO also requires employers to take all reasonable steps to ensure compliance by their workers.

For more detailed information on the workforce affected by mandatory vaccination and possible exemptions, refer to the Mandatory Vaccination of Aged Care Workers.

The NSWNMA continues to strongly encourage aged care nurses and carers to receive COVID-19 vaccines.

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Mandatory vaccination requirements for workers in LGAs of concern – 19 Sep

There are requirements for authorised workers in Local Government Areas (LGA) of concern to receive their first vaccination prior to the 30 September.

If you live in an LGA of concern but work in another LGA, you will be required to have had your first COVID-19 vaccine by 19 September in order to attend work.

As of Saturday, 28 August, workers are also required to apply for a permit to travel to/from work.

Exemptions

An exemption will be granted if the worker is unable, due to a medical contraindication, to receive a COVID-19 vaccine and presents a medical contraindication certificate.

The Minister may, in writing and subject to conditions the Minister considers appropriate, exempt a person or class of persons from the operation of this Order if the Minister is satisfied it is necessary to protect the health and well-being of persons.

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Permits for health workers living or working in affected LGAs

Essential workers who live in affected LGAs or travel to work in an affected LGA will now require a permit from Service NSW​​​​​​:

• From Saturday, 28 August, authorised workers from the LGAs of concern are required to carry a permit from Service NSW declaring that they are an authorised worker and cannot work from home
• From Saturday, 28 August, anyone entering an LGA of concern for the purposes of work must carry a worker permit issued by Service NSW.

End to surveillance testing

Members living in Canterbury-Bankstown, Cumberland and Fairfield LGA are no longer required to undergo COVID-19 routine testing if working outside your LGA.

• From 12.01am Monday, 23 August, workers from the Canterbury-Bankstown, Cumberland and Fairfield LGAs no longer have to be tested for COVID-19 in the previous 72 hours to work outside their LGA.

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Priority Pfizer access

Authorised workers between the age of 16 – 39 who live within one of the 12 local government areas (LGA) of concern, can access priority Pfizer vaccination appointments.

These areas include: Blacktown, Campbelltown, Canterbury-Bankstown, Cumberland, Fairfield, Georges River, Liverpool, Paramatta, Bayside, Burwood, Strathfield local government areas (click this link for a full list of suburbs) or the Penrith suburbs of Caddens, Claremont Meadows, Colyton, Erskine Park, Kemps Creek, Kingswood, Mount Vernon, North St Marys, Orchard Hills, Oxley Park, St Clair and St Marys.
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What you need to do:

Go to the NSW Government website: www.nsw.gov.au/covid-19/health-and-wellbeing/covid-19-vaccination-nsw/authorised-worker-priority-appointments and follow the instructions provided.

The following clinics are participating:

• NSW Health Vaccination Centre, Sydney Olympic Park
• Qudos Bank Arena NSW Health Vaccination Centre
• South Western Sydney Vaccination Centre
• Prairiewood Vaccination clinic
• Nepean Vaccination clinic
• St George Vaccination clinic

The vaccine is free and you do not need a Medicare card to make an appointment. This invitation is only for you and cannot be forwarded on to anyone else.

You will need to make your second appointment when booking. The booking system will set it at the appropriate interval.

On the day of your vaccination you will need to bring photo ID as well as proof of your place of work. If you do not bring both of these, you may not be able to proceed for your vaccination. Aged care workers can use this form if they don’t have a current work ID.

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Priority access letter template

In response to concerns raised by both unions and aged care providers regarding aged care workers being refused access to Pfizer vaccines, the government has developed a letter template for aged care workers to ensure they are prioritised when booking a vaccination.

Vaccination clinics, have been directed to make priority vaccination appointments for residential aged care workers:

• within 14 days of the request during July 2021
• within 7 days of the request from 1 August 2021.

In addition, you are encouraged to take the following to vaccination appointments:

• proof of identity (e.g. driver’s licence, passport, birth certificate) and
• proof of employment (e.g. one of the following):
  • current work ID card showing employment in a relevant occupation
  • letter from employer or payslip confirming you are currently employed at a residential aged care facility, and
• Medicare card if you have one.

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Requirements for workers in LGAs of concern

There are restrictions and permit requirements for authorised workers in Local Government Areas (LGA) of concern.

If you live in an LGA of concern but work in another LGA, you will be required to have had your first COVID-19 vaccine by 6 September in order to attend work.

As of Saturday, 28 August, workers living in affected LGAs OR travelling to work in an affected LGA now require a permit from Service NSW to travel to/from work. Apply for one here.

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End to surveillance testing

Members living in Canterbury-Bankstown, Cumberland and Fairfield LGA are no longer required to undergo COVID-19 routine testing if working outside your LGA.

• From 12.01am Monday, 23 August, workers from the Canterbury-Bankstown, Cumberland and Fairfield LGAs no longer have to be tested for COVID-19 in the previous 72 hours to work outside their LGA.

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Single-site employment

In line with recent COVID-19 restrictions, single site workforce arrangements and government funding is being extended to workers at all residential aged care facilities in NSW.

Workers at residential aged care facilities are asked to limit their work to a single facility to reduce the risk of transmission and protect workers and residents.

Your employer should seek to match any hours no longer being worked with a secondary employer to ensure you are not financially disadvantaged.

Your employer has access to government grant funding to support these arrangements.

What does this mean?

The Commonwealth Government has provided COVID-19 pandemic specific funding to activate single site employment arrangements for aged care workers in particular Local Government Areas (LGAs) when the Commonwealth Chief Medical Officer declares them to be a hotspot.

Why are they doing this?

Many aged care workers do regular shifts at more than one RACF. Single-site employment is designed to minimise the potential risk of workers unintentionally transmitting COVID-19 by working across multiple RACFs.  The aim is to reduce the overall risk of an outbreak at any given site as well as reducing the health risk for individual residents and workers in NSW RACFs located in hotspots.

How does it work?

The objective is to ensure neither the worker or RACF is out of pocket.  It is fully funded by the Commonwealth, and remains in place for the duration of the hot spot declaration.

It applies to permanent full time, part time and casual workers employed directly by a RACF. It does not apply to agency staff.

The worksite where you work the most hours will generally become your primary workplace and the single site at which you will work all your shifts.

That worksite will employ you for at least your total normal hours by providing additional hours equal to or greater than the hours you were working at other sites.

The primary employer will pay you for all these hours. They will then make a declaration to the Commonwealth Government for reimbursement.

Neither the worker or RACF should be financially disadvantaged from these arrangements.

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Personal Protective Equipment (PPE)

All staff working in NSW must wear a surgical mask. For detailed advice on PPE, visit this page.

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Visitor restrictions

All facilities must:

• exclude all visitors, except those providing essential caring functions and end of life visits.
• ensure that all essential care visitors wear a surgical mask. For reasons when masks can be removed please see Additional Advice.
• ensure all essential visits must be in the resident’s room.

Essential visitors must not enter an RACF at all if they:

• have been to any close, casual or monitor for symptoms locations in NSW in the last 14 days
• have been to Victoria or the Australian Capital Territory in the past 14 days unless providing essential caring functions or for end of life visits.
• have been to any close and casual contact places of high concern in Victorian, Queensland or the Australian Capital Territory.
• have been in New Zealand in the last 14 days
• have COVID-19 symptoms
• are a close contact of a person with confirmed COVID-19 and are within their isolation period.
• live in a household with a person who is currently isolating.
• are waiting for a COVID-19 test result.

For the latest advice for home care service providers, click here.

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Aged Care COVID-19 grief and trauma response

The Department of Health has created resources to help share information about the grief and trauma supports for those living, working and caring in the aged care sector, who have been impacted by COVID-19.

Many people may be suffering grief and loss from the passing of a loved one because of COVID-19, or feeling the loss of their routines, visitors and important events. People may also be experiencing trauma as a response to isolation, physical distancing, COVID-19 hotspot lockdowns, and visitor restrictions in aged care.

The intended audience includes aged care residents, home care recipients; their families, friends, family of choice, loved ones, community visitors and representatives; and aged care staff.

• Coronavirus (COVID-19) – Grief and Trauma Support Services – Brochure
• Coronavirus (COVID-19) – Grief and Trauma Support Services – Poster

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What to do if a person misses their second Pfizer dose

Primary Health Networks (PHNs) are coordinating local solutions for individuals who missed their second Pfizer dose at a second dose in-reach clinic at a residential aged care facility. Options may include attending another aged care facility, referral to a Pfizer hub or a roving in-reach team re-visiting the facility.

Residential aged care facilities should contact their local PHN to report aged care residents and others that missed their second Pfizer dose at a second dose in-reach and to work with the PHN to establish local solutions to ensure that those people can access a second dose of Pfizer.

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Australian Technical Advisory Group on Immunisation (ATAGI) advice on the AstraZeneca

‘Thrombosis with thrombocytopenia syndrome’ (TTS) is a newly described serious condition, with unusual blood clots in the brain (cerebral venous sinus thrombosis) or in other parts of the body, associated with low platelet levels and can cause serious long term disability or death.

The evidence that connects TTS to receipt of the AstraZeneca vaccine has been reviewed by ATAGI and the Therapeutic Goods Administration (TGA) and subsequently, ATAGI released a revised recommendation that the COVID-19 Pfizer vaccine (Comirnaty) as the preferred vaccine for those aged 16 to under 60 years. This updates the previous preferential recommendation for Comirnaty over COVID-19 Vaccine AstraZeneca in those aged 16 to under 50 years.

The ATAGI statement (found here) provides further information on the key considerations.  Amongst these were the following:

• TTS remains an extremely rare event among vaccine recipients. Experience in Europe has shown approximately  4 – 6 people in every one million people develop TTS in the 4-20 days after the first dose of vaccine. However higher rates have been reported in some countries, and among younger people. One person in Australia developed the syndrome after receiving the AstraZeneca vaccine.
• While Australia currently has very low or no community transmission of COVID-19, this could change. The risk of serious disease and death in Australia remains, even as border controls and other measures continue.
• The individual benefit-to-risk balance of vaccination with COVID-19 vaccine AstraZeneca in Australia varies with age. The risk of ongoing health issues and death from COVID-19 is highest in older age groups, particularly rising from 50 years of age. By comparison, the rate, and so possibility of disability and death from TTS may be higher in younger people.

ATAGI has further recommended that:

• The AstraZeneca vaccine should only be used in adults aged under 60 where the benefits clearly outweigh the risk for that individual and the person has made an informed decision based on an understanding of the risks and benefits.
• People who have had the first dose of COVID-19 Vaccine AstraZeneca without any serious adverse effects can be given the second dose, including adults under 60 years.

The Pfizer vaccine will continue to be administered as planned at NSW Health clinics.

Information about vaccinations completed by NSW Health clinics is updated daily at this link (vaccination of category 1a and 1b is not reported separately).

FAQs

Is the AstraZeneca vaccine safe?

Yes. The individual benefit-to-risk balance of vaccination with the AstraZeneca COVID-19 vaccine varies with age. This balance is based on factors including the increased risk of complications from COVID-19 with increasing age and the potential lower risk of this very rare, but serious, adverse event with increasing age. ATAGI has recommended the AstraZeneca vaccine remains safe to be given to people aged 60 years and over.

I have had my first dose of the AstraZeneca vaccine, what do I do now?

If you have had your first vaccine dose without this side effect or other serious adverse effects, you should receive your second dose as planned.

What if I am worried about side effects?

If you have recently had your first vaccine dose and are experiencing any side effects that you are worried about, see your doctor.

I’m booked in for my first dose of the AstraZeneca COVID-19 vaccine, what do I do?

If you are an adult aged under 60 years, you should only receive a first dose of AstraZeneca COVID-19 vaccine where the benefit of receiving the vaccine clearly outweighs the risk in your individual circumstance. You may wish to discuss your individual benefit-to-risk balance with your doctor.

Generally, if you have not already received a first dose of the AstraZeneca COVID-19 vaccine, then the Pfizer COVID-19 vaccine is preferred in adults aged under 60 years.

If you are 60 years of age or older, you can still receive your AstraZeneca COVID-19 vaccine.

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Influenza vaccinations in residential aged care facilities

Guidance about influenza vaccination and the COVID-19 vaccination program is now available on health.gov.au.

The timing of residential aged care facilities’ COVID-19 vaccination clinics and influenza clinics will need careful consideration to maintain the recommended minimum 14 day interval.

Flu vaccinations for residents and staff should occur:

• 14 or more days before their first Pfizer dose
• 14 or more days after their second (and final) Pfizer dose
• 14 or more days before or after their first AstraZeneca dose, or
• 14 or more days before or after their second (and final) AstraZeneca dose.

Where services have already scheduled an in-reach influenza vaccination program for residents and staff, this can be considered in the scheduling of a COVID-19 vaccination clinic. This is to ensure the preferred minimum interval between the two.

Residential aged care facilities that have scheduled their flu vaccinations, but have not yet been scheduled for a COVID-19 vaccine in-reach clinic, should immediately contact their Primary Health Network (PHN). Your PHN will liaise with the vaccine workforce suppliers on your behalf.

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COVID-19 vaccine resources

COVID-19 administration of vaccination FAQs

To access FAQs on administering COVID-19 vaccines, click here.

Keep up to date
You can find more information, including translated information, and subscribe to receive the COVID-19 Vaccines Updates here.

Position statements and supportive evidence

As professional leaders in this area, nurses and midwives can find the NMBA’s position statement on vaccination here.

Ahpra’s position statement on Registered health practitioners and students and COVID-19 vaccination is available to view here.

The National Boards and Ahpra have published a joint statement to help registered health practitioners and students understand what’s expected of them in giving, receiving and advising on and sharing information about COVID-19 vaccines. It can be viewed here.

The ANMF’s policy on vaccination is here.

ANMF Evidence on the COVID vaccine is here.

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Commonwealth Pandemic Leave Disaster Payment

The NSW Premier partnered with the Commonwealth to give workers without leave entitlements access to the Pandemic Leave Disaster Payment arrangements. The media release can be accessed here.

To access the Pandemic Leave Disaster Payment – New South Wales, a worker will need to meet several criteria, set out here.  Below is an extract of the criteria:

You may be eligible if NSW Health has told you to self-isolate or quarantine. They need to give you these directions for any of the following reasons: you have coronavirus (COVID-19) you’ve been in close contact with a person who has COVID-19 you care for a child, 16 years or under, who has COVID-19 you care for a child, 16 years or under, who’s been in close contact with a person who has COVID-19. You may also be eligible if you’re caring for someone who has COVID-19. You must also meet all of the following: you’re at least 17 years old and live in New South Wales you’re an Australian resident or hold a visa that gives you the right to work in Australia you’re unable to go to work and earn an income you have no appropriate leave entitlements, including pandemic sick leave, personal leave or leave to care for another person your period of quarantine is after 17 September 2020. It is also noted that: You won’t be eligible if, during your 14 day isolation period, you get: any income, earnings or salary from paid work any income support payments, ABSTUDY Living Allowance, Paid Parental Leave or Dad and Partner Pay JobKeeper Payment.

If workers or their households are struggling, there are other financial supports that may be available in NSW, and if considered this may be of some assistance to them or their families. Click here for a full listing.

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Workforce Retention Bonus Payment

The final Aged Care Workforce Retention Payment was paid in January 2021.

This third payment had the same eligibility criteria as the first two rounds (the first paid in July, the second in September) of the workforce retention bonus.

• Eligible residential care workers received up to $800 before tax, per quarter, for two quarters.
• Eligible home care workers received up to $600 before tax, per quarter, for two quarters.

Your employer must have made an application for the retention bonus in order for you to have received it.

The government released frequently asked questions (FAQs) to provide further information:

• FAQs for care workers

The ANMF also released an information sheet on the retention bonus for workers:

• ANMF information sheet for workers

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National Aged Care Emergency Response Program

The government announced a National Aged Care Emergency Response (NACER) Program, which aims to mobilise aged care staff from areas across Australia not experiencing community transmission, to assist in caring for people in aged care facilities impacted by COVID-19.

NACER seeks experienced registered nurses, enrolled nurses, personal care workers and cleaners who are currently working in aged care to provide surge workforce support. A remuneration and support package is offered, including a $5,000 bonus for successful completion of a rotation.

Further information on the NACER Program is available on the department’s website.

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Precautions for caring for residents with suspected, probable, or confirmed COVID-19

When caring for residents with suspected, probable or confirmed COVID-19 in aged care homes, staff must use personal protective equipment (PPE) as recommended in the Australian Guidelines for the Prevention and Control of Infection in Healthcare (2019) and by their state or territory.

For areas with significant community transmission of COVID-19, the Infection Control Expert Group has provided guidance regarding use of P2/N95 masks and protective eye wear/face shields in aged care homes. Specific national guidance has also been developed to support aged care homes’ response to COVID-19.

The Australian Commission on Safety and Quality in Health Care (the Commission) has developed this poster to support aged care workers with step-by-step instructions on how to put on and remove PPE, and how to fit check P2/N95 respirator masks, where they are required to be used.

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Advice for home care service providers in NSW

NSW Health recommends the implementation of the following measures:

• Any staff with fever or respiratory symptoms, even mild, should be excluded from work. They should be advised to isolate at home and seek COVID-19 testing.
• Any staff who have been in any of the locations listed on the self-isolate and get tested immediately page, at the times and dates listed should not attend work
• When providing care to clients who live in, or have visited the above areas, staff must wear a surgical mask while providing services.
• Staff actively ask clients about symptoms on arrival. If staff become aware of a client with symptoms, that client should be isolated from others, and arrangements made for COVID-19 testing.

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Translation of COVID-19 Resources

For more translated resources, the Department of Home Affairs has a dedicated website – COVID-19 information in your language. This provides culturally and linguistically diverse communities with a single source of information in 63 languages other than English.

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CDNA Guidelines for public health units

The Communicable Diseases Network Australia (CDNA) guidelines for public health units provide nationally consistent advice and guidance to public health units in responding to a notifiable disease event. These guidelines capture the knowledge of experienced professionals, built on past research efforts, and provide advice on best practice based upon the best available evidence.

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Outbreak management

When an Outbreak is Suspected: RACFs must immediately notify their local Public Health Unit (PHU), and the Australian Government Department of Health.

• The PHU manages the outbreak, for example testing, contact tracing and infection control.
• The Department of Health will work with the provider to support them to identify whether an outbreak has occurred, and deliver additional support if required, such as in-reach pathology testing, access to PPE and workforce assistance.

Workforce Management: A critical aspect in the preparation phase is understanding the workforce impact and needs. It is essential RACFs put in place strategies to identify where and how they will get additional staff if there is an outbreak. Aged care providers must exhaust all possible avenues including contacting other providers for support; contacting recruitment agencies; reaching out to local and private district hospitals. The workforce surge measures that are in place are a last resort and work to complement the workforce that providers have sourced. They are not the full solution for a provider.

When an Outbreak is Confirmed: When an outbreak is confirmed, RACFs must establish an outbreak management team to direct, monitor and oversee the outbreak, confirm roles and responsibilities and liaise with their relevant Australian Government Department of Health state/territory officer. Providers will also need to put in place additional infection prevention and control measures, including:

• • Isolation or cohorting of affected residents
  • Maintaining hand hygiene
  • Wearing appropriate PPE
  • Practising cough and sneeze etiquette
  • Enhanced environmental cleaning
  • Placing signage at entrances and other locations in the facility
  • Screening of staff and visitors.

The Department of Health’s guide to outbreak management outlines how to identify if there is an outbreak at your facility and the steps to take to manage the outbreak. Access the guide here.

Inform the Federal Department of Health of any confirmed COVID-19 cases via agedcareCOVIDcases@health.gov.au – this will facilitate Australian Government support for PPE and staff supplementation.

The Department can help with information on resources to manage an emergency or service delivery issues. If you need urgent assistance outside of normal business hours please contact the department on 1800 852 649.
This information is also available on the department’s website.

The Communicable Diseases Network of Australia also have National Guidelines for the Prevention, Control and Public Health Management of COVID-19 Outbreaks in Residential Care Facilities in Australia. This visual flowchart summarises the key steps aged care providers need to take around COVID-19 in an easy to read and understand format.

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Outbreak management training

Aged care workers are encouraged to complete the outbreak management training module.

The training takes approximately 8 minutes to complete, and by the end of the module participants will be able to:

• Identify what a COVID-19 outbreak is
• Demonstrate the appropriate infection prevention control measures for a COVID-19 outbreak
• Explain how to isolate and cohort residents during a COVID-19 outbreak
• Identify appropriate cleaning and waste disposal procedures during a COVID-19 outbreak.

Access the Aged Care training modules here.

If you would like to access the aged care training, users will need to register their workplaces as ‘aged care’. If you have already registered for online training but not with ‘aged care’ as your workplace, email support@covid-19training.gov.au for a priority response.

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Influenza vaccine requirement for workers

New legislation now requires all aged care workers to be vaccinated against Influenza

• from 1 May 2020, you must have had your influenza vaccination to work in or visit an aged care facility
• if you’re a residential aged care worker, you must not go to work if you have a fever or symptoms of a respiratory illness

Your employer should be making sure all staff receive a vaccination as soon as possible and meet the cost.

An aged care worker who is unable (or their facility is unable) to access an influenza vaccination is able to continue employment beyond 1 May 2020 on the basis that the vaccination has not been available to the person (5(d)).

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Guidance for symptom monitoring

This guidance was developed by the Communicable Disease Network of Australia (CDNA) and endorsed by the Australian Health Protection Principal Committee (AHPPC).

This guidance is intended for health and residential aged care settings considering monitoring for symptoms. Health screening for health and aged care workers for symptoms of COVID-19 in these settings may be used as one of a suite of measures to detect and prevent outbreaks.

You can find the guidance here.

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Screening

Recommendations on screening of people entering residential facilities from the Aged Care Quality and Safety Commission (22 April 2020):

• Ideally, there should be a single point of entry to the facility, with someone tasked to continuously monitor that entry
• Every staff member or visitor arriving at the facility should be asked, at the point of entry, to respond to a standard set of risk screening questions. Services may want to consider giving these questions to each staff member or visitor on a pre-printed form on arrival to assist with understanding and recording

The screening questions may include:

• Have you been overseas in the last 14 days?
• Have you been in contact with a confirmed or suspected case of COVID-19 in the last 14 days?
• Are you in close contact with or caring for someone who is currently unwell?
• Have you currently or within the last 7 days been unwell or been aware of any of the following symptoms:

– fever, night sweats or chills
– cough
– runny nose
– sore or scratchy throat
– shortness of breath

The staff member or visitor’s accurate response to the question about fever can be supported through temperature testing on entry. If temperature testing is used in addition to the standard screening questions, it is recommended that a no-touch method is adopted such as an infra-red temperature detection “gun” device.

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Important processes

A reminder on some important processes that should be followed at all aged care facilities:

• If there is an outbreak in your facility, all staff and residents should be tested for COVID-19. An outbreak is when there is two or more confirmed cases in three days.
• Facilities should be recording if any of their staff work at multiple facilities or across services, whether for the same employer or another. This is important to contact trace if there is a suspected or confirmed case of COVID-19.

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Discharging new and returning residents during COVID-19

The NSW Ministry of Health developed advice for the safe and efficient discharge from hospital of new and returning residents of residential aged care facilities (RACFs). The advice includes a screening process and a discharge summary template.

A consistent approach was adopted to provide confidence that all new and returning residents at the time of discharge from hospital to RACFs have been screened by an appropriate medical officer and:

• were not experiencing acute respiratory symptoms or fevers compatible with COVID-19 and
• had not had any close contact with a confirmed COVID-19 patient in hospital.

NSW Health now includes a letter in the discharge paper work signed by the treating team confirming the person has been screened for COVID-19 symptoms. A template can be found here. 

Workers in RACF admitting residents returning from hospital should ensure they receive a copy of the discharge paperwork as part of their infection control management arrangements.

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International student nurses

On 18 March 2020, the Commonwealth Government announced it will relax international student nurse visa work conditions to provide workforce continuity for aged care facilities, home care providers and other health care workers.

This allowed international student nurses and other aged care workers to work more than the 40 hours a fortnight than they were currently. At the time of the announcement, there were around 900 approved providers of residential aged care employers and around 1,000 approved providers of Home Care Packages. There were around 20,000 international student nurses studying in Australia.

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COVID-19 support packages

On 31 August, the Federal Government announced an additional $563.3 million to extend support for the aged care sector’s response to COVID-19.

On 1 May, the Prime Minister announced a COVID-19 specific support package for residential aged care providers, totalling $205 million. This translates to around $900 per resident in major metropolitan areas and around $1350 per resident in all other areas.

The funds are “aimed at ensuring aged care providers can offer reinforced levels of safety and care for those who need it most”.

The Australian Nursing and Midwifery Federation (ANMF) said the Federal Government must guarantee the funding is fully and directly used to employ more nurses and suitably-qualified care staff and ensure the availability of appropriate personal protective equipment (PPE) to combat the COVID-19 pandemic.

Aged care providers must address chronic understaffing and the ongoing shortages of PPE as a matter of urgency if Australia is to ensure the safety and protection of all residents.

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Commonwealth funding

On 20 March 2020, $444.6 million in additional funding, including a retention bonus for workers, was announced for the aged care sector:

• $234.9 million for a COVID-19 ‘retention bonus’ to ensure the continuity of the workforce for staff in both residential and home care, which means:

– Full-time direct care workers in residential care facilities to receive a payment of up to $800 after tax per quarter, paid for two quarters.
– Full-time home care workers to receive payments of up to $600 after tax per quarter, paid for two quarters.
– Part-time direct care workers receive a pro-rata payment for the amount of time worked. For example, if you work two days a week, you’ll receive 40 per cent of the payment.
– Payments to be made via your employer with the first payment expected in June (for the preceding quarter). The second payment to be paid in September.

In addition:

• $78.3 million in additional funding for residential care to support continuity of workforce supply.
• $26.9 million to increase the residential and home care Viability Supplements and the Homeless Supplement (including increased viability payments for National Aboriginal and Torres Strait Islander Flexible Aged Care Program providers and Multi-Purpose Services).
• $92.2 million in additional support to home care providers and organisations which deliver the Commonwealth Home Support Programme, including for services such as meals on wheels.
• An extra $12.3 million to support the My Aged Care call centre to respond to the needs of older Australia.

Prior to this, the Commonwealth Government announced a $2.4 billion health care package, with $101.2 million dedicated to the aged care sector to:

• educate and train more aged care workers in infection control;
• enable aged care providers to hire extra nurses and aged care workers for both residential and home care; and
• bolster the Aged Care Quality and Safety Commission’s capacity to ensure providers are stepping up infection control measures.

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NSWNMA support

If members are concerned their employer is not following the appropriate guidelines, the NSWNMA can provide assistance to ensure appropriate measures are in place. Contact us here.

Further information on PPE

Further information for private health nurses and midwives