We’re putting people first
Nurses and Midwives Health’s CEO Joseph Phung writes about the changes that have occurred due to COVID-19.
As the COVID-19 situation continues to unfold, here’s what we’re doing to protect members, staff, and the wider community. Because, as you’d expect, we’re putting people first.
For more detail on the things we cover below, check out our COVID-19 FAQs.
1 April premium increase postponed
As the COVID-19 situation has evolved over recent weeks, we’ve been focused on finding ways to support our members during these uncertain times.
We’ve been working around the clock, considering several initiatives to provide financial relief and support for members.
We want your health insurance to be there for you if or when you need it. We want to reduce your financial pressures.
As such, today I’m announcing that our 1 April premium increase will be postponed for the next six months until 1 October 2020.
We’ll review this with the Department of Health prior to the six-month cut off to reassess the impact of COVID-19 on the Australian health system.
The government has also committed to supporting health insurance members by maintaining the current rebate on 1 April.
Additional support for members
In the past week, we’ve announced several measures to support members. Here is what we’re doing, including new and existing initiatives:
- Cover for COVID-19: All members with hospital cover will be covered for COVID-19 hospital admissions. This applies regardless of the level of Hospital cover.
- Financial hardship: Members experiencing financial hardship due to COVID-19 can apply to suspend their cover.
- Teachers Healthcare Services: Eligible members can access support programs through Teachers Healthcare Services including Care Coordination Program, Mental Wellness Program, New Family Program and Hospital Substitute Services. Learn more
- Telehealth access: We’ve always paid benefits for telepsychology services under our Extras cover. From 30 March, we’ll also be paying benefits for additional telehealth services, including psychology, physiotherapy, dietetics, speech therapy, occupational therapy, exercise physiology. We’ll also be allowing telepsychology by Mental Health Social Workers.
Here for you. For good.
It’s a tough time for all Australians and circumstances are changing rapidly. In these extraordinary times, we want to do everything we possibly can to support our members.
As a not-for-profit health fund, we’ve always placed the best interests of our members first. This situation is no different, and we’ll continue to explore options that are in your best interests.
Please reach out to our team if you have any questions during these uncertain times, we’re here to help.
This sponsored content was provided by Nurses and Midwives’ Health.